We are legally obliged to use your personal information in line with the Data Protection Act of 1998 (the protection of personal information).

Please check this Privacy Policy periodically for any changes that may have been made.

Wholebuild UK Ltd is happy to answer any questions you may have about this Privacy Policy.

Please contact us by email

• Wholebuild UK Ltd is committed to ensuring that all information provided by registered members is made as safe and secure as possible.
  Wholebuild UK Ltd will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. However we cannot guarantee the security of information sent over the Internet.
• We will store all the personal information you provide onto our secure servers for as long as is necessary for us to provide you with the relevant service and for the term of any agreement between you and Wholebuild UK Ltd
• If you wish to cancel your registration as a Wholebuild.co.uk member at any time then your personal information will be flagged up on our system. Your personal information will not be able to be used but will stay on our system for 6 months for administrative purposes after which it will be deleted automatically.
• For contributing members, Wholebuild.co.uk will only allow entry into a registered and dedicated upload centre by the recipient of that particular login and password.

Cookies and IP addresses are used by Wholebuild UK Ltd as part of Wholebuild.co.uk:

• To identify you if you return to the website
• The information also helps us to provide you with a better service
• For registered contributing members, it provides you with statistical information that can be accessed through your dedicated ‘Upload and Admin Area’ to:

1. To monitor how many people have visited the information you have on Wholebuild.co.uk.
2. To assess the effectiveness of any advertising and marketing campaigns you have on Wholebuild.co.uk.

As a registered member, the following personal data is stored and used by Wholebuild UK Ltd:

• Your name
• Company name
• Your email address
• Your login details – there is no access to your password.
• Your telephone and any mobile contact numbers
• Notes of conversations, correspondents, and agreements with Wholebuild UK Ltd representatives.

Your personal data is used by Wholebuild UK Ltd:

• To process an application to become a registered member of Wholebuild.co.uk.
• To enable your use of the services available on the website
• To improve your browsing experience through a personalised website.
• For administrative purposes relating to the website including password reminders, payment failures (for registered paying members), or to notify you that the service has been suspended for maintenance reasons. Also to help us monitor and improve the service we give you: specifically in relation to what we have told you and what you have told us.
• To send you marketing communications through email campaigns regarding products, services and any discounts or offers clients, associates and other members may be advertising on the site.
• To send you non-marketing communications through such things as e-newsletters
• To send invoices, statements and to collect payments from advertisers (for registered paying members)
• To receive enquiries from you
• To communicate with you in the event of dispute, complaints or any other matter relating to any aspect of the website
• To stop anyone posting or sending unethical, offensive or inappropriate content to Wholebuild.co.uk, that causes concern or embarrassment.

Wholebuild UK Ltd does not:

• Share this information with any third party without your express permission.
• Provide third parties with statistical data about their users without your express permission.
• Sell this information to data collection agencies for the purpose of direct marketing.

Wholebuild UK Ltd will only disclose personal information in the event that:

• They are required to do so by law in connection with any legal proceedings
• In order to defend our legal rights in the event of credit card fraud (for registered paying members)

Please ensure you update your personal or company’s information in your dedicated Upload and Admin Area, as and when necessary, so that we can continue to offer you an efficient service. Alternatively, please contact us by email.

Wholebuild UK Ltd stored and processed information may be transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

The Data Protection Act of 1998 means that you have the right to know what information is held on you. If you request this information then Wholebuild UK Ltd will provide (for a £30 administration fee) the full extent of any personal information we hold on you. We will require proof of identity such as a photocopy of your passport to process this request.

Please send your request to Wholebuild UK Ltd, PO Box 430, Wadhurst, TN2 9NF.

You may instruct us not to process your personal data for marketing purposes by contacting us on email at any time.